Privacy Policy

Information you provide: When you create an account, submit a form, or contact us, we may collect your name, email address, phone number, billing information, and other information you provide directly.

Automatically collected information: We gather IP addresses, browser details, device information, page visits, and usage metrics through cookies and tracking technologies to help us understand how you use ResellerOS.

We use the information we collect to:

• Provide, operate, and improve our services
• Process transactions and send related information
• Respond to your inquiries and support requests
• Send promotional materials and product updates (with your consent)
• Personalize your experience on the platform
• Analyze site performance and usage patterns

We take the security of your data seriously and maintain:

• SSL encryption for all online transmissions
• Restricted employee access with confidentiality requirements
• Regular security audits and vulnerability assessments

While we implement industry-standard protections, no system is completely secure. We encourage you to use strong, unique passwords and to contact us immediately if you suspect any unauthorized access to your account.

In the event of a data breach, we have established protocols requiring prompt notification of affected individuals and regulatory authorities where required by law. We will investigate the incident, take containment actions, and implement security improvements to prevent recurrence.

We may receive information from analytics providers, payment processors, advertising networks, and social media platforms. All third-party providers are required to comply with applicable privacy laws and our data processing agreements.

ResellerOS uses automated processes for personalized content recommendations, fraud detection, and marketing automation. We maintain human oversight over automated processes that may materially affect you, and you may contact us to request human review of any automated decision.

We adhere to applicable data protection regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and PCI-DSS standards for payment card data, based on your jurisdiction and the services you use.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal obligations
• Opt out of marketing communications at any time
• Request a portable copy of your data

To exercise any of these rights, contact us at info@rainmakercloud.com.

If you have questions about this policy or how we handle your personal information, please reach out: