Order Tracking Software That Actually Works for Resellers

Let’s face it: most order tracking software was never built for VARs. You’re managing purchase orders across dozens (sometimes hundreds) of vendors, juggling contract pricing, tracking shipping updates, and trying to keep sales, ops, and finance aligned – all while protecting margin and chasing targets.

Generic order tracking software solutions give you dashboards. What you actually need is automation, accuracy, and integration across quoting, purchasing, and fulfillment.

That’s where purpose-built customer order tracking software like ResellerOS comes in.

The Problem: Spreadsheets and Silos

Most resellers still rely on fragmented systems, manual processes, and disconnected tools to manage quoting, deal reg, ordering, and fulfillment. It’s completely inefficient, and it’s costing you revenue, vendor incentives, and customer trust. If you're tracking orders manually or through disconnected tools, you already know the pain:

CPQ Systems Are Not Designed For Resellers

Tried using a traditional CPQ platform to streamline sales? You probably found yourself buried in configuration hell and still copy/pasting data. These systems are built for direct sellers, not channel partners juggling 100s of vendors.

• No vendor data ingestion

• No native margin tracking

• No support for contract pricing compliance

  
  

They’re hard to set up, harder to maintain, and still leave your team doing manual work in spreadsheets. In short: CPQ systems weren’t built for you.

Deal Reg Is a Necessary Evil That No One Has Solved

Registering deals with vendors should protect your margin. Instead, it’s a painful, manual process:

• Logging into dozens of vendor portals

• Copy-pasting info into inconsistent forms

• Tracking statuses across disconnected tools

  
  

Most VARs don’t register every deal because the friction is just too high. The result? Lost incentives, unprotected margin, and missed opportunities for vendor alignment.

Multi-Vendor Quoting Is a Miserable Experience

When quoting spans multiple vendors, the complexity multiplies fast. You request vendor quotes, copy and format  PDF data, adjust line items, and rebuild everything manually.

• Copy/paste chaos

• Manual pricing adjustments

• High risk of pricing errors and data issues

  
  

The more vendors on the quote, the harder it is to track margin and protect profit. And let’s be honest: Excel wasn’t built for this.

Order Processing and Asset Management Is Too Manual

Once a quote becomes an order, the pain doesn’t stop. Generating POs, managing shipments, entering serial numbers – it’s a manual slog that eats up time and invites costly mistakes.

Even worse, sales teams often lack visibility into order status, renewal timelines, and asset lifecycles. That means missed upgrade opportunities, late renewals, and reduced customer satisfaction.

The Solution: Order Tracking Software Purpose-Built for Resellers

ResellerOS isn’t just another dashboard or bolt-on app. It’s a fully integrated order tracking software solution designed specifically for VARs. From quote to fulfillment, ResellerOS automates every step – connecting your CRM, ERP, sales, and ops into a single, cohesive workflow.

At the core is OrdersAI, ResellerOS’s intelligent order engine. It takes your approved quotes from QuoteAI and automatically generates accurate sales orders and vendor POs: no retyping, no double work.

Here’s what that looks like in action:

• Closed opportunities automatically feed into OrdersAI

• Sales orders and vendor POs are generated without manual input

• POs are split by vendor and include required documentation

• Shipment and asset tracking are integrated to streamline fulfillment workflows

  
  

Whether you're managing standard product fulfillment or more complex maintenance work order tracking, everything flows through one system.

Why Resellers Need Modern Order Tracking Software

1. Automate Purchase Orders from Quotes

Stop building POs from scratch. OrdersAI automatically generates POs for you, broken out by vendor/disti. You can also break out POs into multiple shipping addresses, saving time and effort for procurement. This eliminates errors, speeds up processing, and ensures nothing falls through the cracks.

2. Track Orders Across Vendors in One View

Whether it’s Net terms from Ingram, shipping updates from Cisco, or serials from Lenovo, ResellerOS consolidates all vendor updates in one place: no more logging into multiple portals or chasing down updates. Just real-time visibility into the communications you’re receiving from your vendors, tied to the right records.

3. Improve Customer Experience with Order Visibility

With ResellerOS, your team gains centralized visibility into order progress, streamlining the tracking of shipments and assets tied to vendor POs.

• Access shipment and asset status in a single system

• Keep internal teams aligned without toggling between vendor portals

• Reduce time spent tracking updates manually

This operational clarity helps your team respond faster and more confidently; without relying on spreadsheets or email chains.

4. Maintenance and Renewal Tracking Built In

This goes beyond basic order tracking software. ResellerOS helps resellers stay ahead of renewals and refreshes by:

• Generating upcoming renewals based on subscription timelines

• Reducing reliance on spreadsheets for contract tracking

• Giving your team proactive visibility into revenue retention opportunities

  
  

5. Seamless Integration with Your CRM and ERP

You don’t need to rip and replace your current systems. Through ROS Connect, ResellerOS integrates with 40+ CRMs and 10+ ERPs to push clean, structured data wherever it’s needed:

• Sync orders and quote data directly to ERP

• Avoid duplication and manual re-entry

• Maintain a unified system of record across teams

  
  

What to Look for in the Best Order Tracking Software

If you’re searching for the best order tracking software, make sure it does more than just “track.” For VARs, the best solution:

• Automates order creation from quotes

• Tracks across multi-vendor workflows

• Supports both product and service orders

• Connects quoting, deal reg, and purchasing

• Delivers insight into margin, status, and renewals

  
  

Generic tools can’t do this. ResellerOS can – because it was built for your business model.

Order Tracking Software That Drives Margin, Not Just Visibility

Traditional order tracking software stops at reporting. ResellerOS goes further by integrating quoting, compliance, and fulfillment into one streamlined flow.

You quote faster. You order with confidence. You fulfill predictably. And you protect every point of margin along the way.

See it for yourself: book a demo of ResellerOS and see why it’s the order tracking software solution resellers actually want to use.